Since 2016, I’ve been working to help make Seeking.com a better place by being a part of customer support. My name is Katanna, and I want you to get the most out of Seeking.com. That’s why I started Seeker Support!
What is SeekerSupport?
Simply put, Seeker Support is our way of helping the community better understand Seeking.com. The series will go over commonly asked questions, new features and tips and tricks of how to best utilize Seeking.com.
Advice and Tutorials
As stated above, we want to make sure you guys can succeed to the best of your ability! That means sharing videos, blog posts, and quick tips on social. Our first video, How To Use Seeking.com, recently went live on our YouTube Channel (take a watch below if you haven’t already!)
We plan on creating a monthly blog with updates on new features and include any new videos we have created. Just FYI, our next few videos might be about profile approvals and online safety!
We are constantly updating the website to make it easier, and more fun, to use. With these new features often comes a little bit of confusion. So that’s why we want to start explaining these features before, or once they are released. You can see these updates here, in following blog posts, or on our social channels! Read on for some examples of new features…
Features set to release soon:
New profile Manager.
That’s right, now instead of having to go to different tabs in the profile edit area, all aspects of your profile will be visible on one page. Now you can see exactly what everyone else sees on your profile before you save your newest changes!
This is a little less of a new feature and more of an update on a tried and true one. Blocking has been a part of all dating site, especially Seeking, forever. However, we have gotten complaints from users who say that creepers can still bother them if they are the ones who have been blocked. So we updated it to where once you block someone, its mutual, and forever. That’s right, no more profile views from blocked members that you can’t block back.
The Future of SeekerSupport
We are creating more SeekerSupport videos, and we have big plans for the next coming months. For the time being, you can catch loads of tips from SeekerSupport on our social channels, and you can always reach out to our support team at [email protected]
Seeking.com cares about its members and has a dedicated 24/7 support team to answer any all questions. We can be reached at [email protected], or you can always read through our FAQ’s: https://www.seeking.com/help/faq We also respond to all Social DM’s, so give us a follow, and ask a question, should you be so inclined!
Follow us on social for updates, announcements and all things Seeking.com!
Facebook – @seekingarrangement
Twitter – @seekarrangement
IG – @seekingarrangement